Transform Your Career with Expert Guidance

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Terms of Service

Last Updated: December 2024

1. Acceptance of Terms

By accessing and using CareerPro Mentor services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Services Description

CareerPro Mentor provides professional career coaching, resume optimization, interview preparation, and related career development services.

3. User Obligations

Users must provide accurate information, maintain confidentiality of account credentials, and use services in accordance with applicable laws.

4. Payment Terms

Payment is due upon service commencement unless otherwise agreed. All fees are non-refundable except as specified in our refund policy.

5. Intellectual Property

All content, materials, and methodologies remain the property of CareerPro Mentor and are protected by copyright laws.

6. Limitation of Liability

CareerPro Mentor's liability is limited to the amount paid for services. We are not responsible for employment outcomes or career results.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy for information on how we collect and use your data.

8. Modifications

We reserve the right to modify these terms at any time. Continued use constitutes acceptance of modified terms.

9. Governing Law

These terms are governed by the laws of New York State, United States.

10. Contact Information

For questions regarding these terms, contact us at [email protected]

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Privacy Policy

Last Updated: December 2024

1. Information We Collect

We collect personal information including name, contact details, employment history, and career goals to provide effective coaching services.

2. How We Use Your Information

Your information is used to deliver career coaching services, communicate about your progress, and improve our service offerings.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. Information may be shared with service providers under strict confidentiality agreements.

4. Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, or destruction.

5. Your Rights

You have the right to access, correct, or delete your personal information. You may also opt-out of marketing communications at any time.

6. Cookies and Tracking

We use cookies to enhance your browsing experience and analyze website usage. You can control cookie preferences through your browser settings.

7. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations.

8. International Transfers

Your information may be processed in countries other than your residence, with appropriate safeguards in place.

9. Updates to Policy

We may update this policy periodically. Material changes will be communicated via email or website notice.

10. Contact Us

For privacy-related questions, contact our Data Protection Officer at [email protected]

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Cookie Policy

Last Updated: December 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and analyze site usage.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website and improve our services.

Marketing Cookies

These cookies track your browsing habits to deliver relevant advertisements and marketing content.

Personalization Cookies

These cookies remember your preferences and provide personalized experiences.

3. Managing Cookies

You can manage cookie preferences through our consent banner or your browser settings. Disabling certain cookies may affect website functionality.

4. Third-Party Cookies

Our website may include third-party services that set their own cookies, subject to their respective privacy policies.

5. Cookie Duration

Session cookies are deleted when you close your browser. Persistent cookies remain until expiration or manual deletion.

6. Updates

This cookie policy may be updated to reflect changes in our practices or applicable laws.

7. Contact Information

For questions about our cookie usage, contact us at [email protected]

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DMCA Policy

Last Updated: December 2024

1. Respect for Intellectual Property

CareerPro Mentor respects the intellectual property rights of others and expects users to do the same.

2. DMCA Compliance

We comply with the Digital Millennium Copyright Act (DMCA) and respond promptly to valid copyright infringement notices.

3. Filing a DMCA Notice

If you believe your copyrighted work has been infringed, please provide the following information:

• Identification of the copyrighted work claimed to be infringed
• Identification of the infringing material and its location
• Your contact information
• A statement of good faith belief that use is not authorized
• A statement of accuracy and authorization to act
• Your physical or electronic signature

4. Designated Agent

Send DMCA notices to our designated agent:

DMCA Agent
CareerPro Mentor LLC
1845 Broadway Street, Suite 420
New York, NY 10023
Email: [email protected]

5. Counter-Notification

If you believe content was wrongly removed, you may file a counter-notification including identification of removed content, your contact information, and a statement of good faith belief.

6. Repeat Infringers

We maintain a policy of terminating access for repeat copyright infringers.

7. False Claims

Making false DMCA claims may result in liability for damages, including attorney fees.

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GDPR Compliance Documentation

Last Updated: December 2024

1. Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: For marketing communications and non-essential services
• Contract: To fulfill our coaching service obligations
• Legitimate Interest: For service improvement and fraud prevention

2. Your Rights Under GDPR

Right of Access

You can request access to your personal data and information about how it's processed.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data under certain circumstances.

Right to Restrict Processing

You can request limitation of processing under specific conditions.

Right to Data Portability

You can request transfer of your data to another service provider.

Right to Object

You can object to processing based on legitimate interests or for marketing purposes.

3. Data Protection Officer

Contact our Data Protection Officer at [email protected] for GDPR-related inquiries.

4. Data Breach Procedures

We maintain procedures to detect, report, and investigate personal data breaches within 72 hours of discovery.

5. International Transfers

When transferring data outside the EU, we ensure adequate protection through approved mechanisms.

6. Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority.

7. Privacy by Design

We implement privacy by design principles in all our systems and processes.